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They often have some personal details, usually stolen through phishing or data breaches, which helps them sound convincing and build trust. Scammers are calling customers and pretending to be from CommBank. Received a suspicious message, but haven’t clicked on it? Below are examples of some scams and alerts you should be aware of.

Check current rates and product details with the product issuer. Issuers and distributors of financial products must take reasonable steps that are likely to result in financial products reaching consumers in the target market defined by the product issuer. We also reveal which providers have the most satisfied customers in our dedicated Customer Satisfaction Awards.

The scammers state that the individual’s bank account was used for money laundering and is now under investigation. Fraudulent messages are asking people to provide Optus and bank login details in order to allegedly claim compensation. We’re aware of an email currently circulating that urges customers to login to CommBiz via a link in the email and complete an online identity verification.

These campaigns are primarily delivered via SMS messages, which, despite presenting in various formats, all share a consistent underlying message and language. Under the Australian Consumer Law (ACL), your rights as a consumer of gambling services include protection against unfair contract terms, unfair business practices, product safety and more. Scammers are posing as financial service providers and loan brokers online.

With support from Westpac group’s enterprise security risk management system, BT Panorama offers robust protection against cyber and financial crime threats for your business and clients. Our experience with compliance, security and technology have helped us build BT Panorama, a platform that is a leader in the financial advice market. Consider the Product Disclosure Statement and Target betting sites Market Determination before making a purchase decision. The compound frequency, the number of compounding periods and the interest rate will determine the amount of interest earned.

Stop. Check. Protect. resources

The leading Australian betting sites have built their reputations on providing punters with outstanding service 24 hours a day, seven days a week, all year round. The big difference between the best bookies and the rest is how they treat their customers. The following online bookmakers are the newest on the scene down under. Australia has one of the most advanced betting landscapes in the world, with new betting sites constantly being launched. You don’t need an app to have a flutter on your smartphone or tablet device, as all of our trusted mobile betting sites have sophisticated HTML5 browser platforms optimised for all major operating systems.

It’s important to remember that just because a gambling website looks Australian doesn’t mean it’s legal in Australia. The Australian Communications and Media Authority (ACMA) maintains a register of licensed online operators and who to contact with a complaint. Complaints about a breach of gaming or wagering laws by a NSW casino, club, pub or the TAB agencies can be reported to Liquor & Gaming NSW using the online feedback form. Online wagering operators must not offer credit to gamble or send marketing materials to you if you do not have an account with them. This includes protection from misleading and deceptive conduct by a gambling operator, limits on what actions a debt collector can take and restrictions on advertising.

May 2023 – Investment scam alert: Fictitious website impersonating CommBank

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Furthermore, these scams often require payments to be made to non-CommBank accounts. The fraudulent message prompts recipients to click on a malicious link within the SMS, in order to prevent their card being added to Apple Pay. Furthermore, these scams often require urgent payments to be made to random third party accounts. The links contained in the articles take you to a fake, non-CBA domain to complete the ‘Expression of Interest’ and register. Scammers have recently published links on different social media sites/apps to fake articles exploiting CBA’s recently published move to integrate our Crypto trading platform into the Commbank app.

While the messages may look legitimate, including links that appear accurate but lead to a fraudulent location, these are not from CommBank. Always question any SMS or email that has a link as scammers use clever tactics to trick you into clicking on links and providing personal details, so take your time to review the message. These messages may prompt recipients to click on suspicious links, replying to a message to activate a link, or share sensitive details—including banking credentials. Contact us immediately or message us in the CommBank app if you’ve clicked on any links, entered your details or made any payments to scammers.

August 2021 – New payee

Current versions of this message advise of a missed call and include a link to allow you to listen to a voicemail. Do not click the link, reply to the email, or provide any details. A fake email purporting to be from CommBank prompts recipients to click on a malicious link after telling them an unrecognised device has attempted to sign into their account.

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The letters instruct recipients to transfer funds to a “secure account” to protect their assets. These letters use ASIC branding and formatting to appear legitimate and claim that bank staff are under investigation. If you receive a suspicious message or email with an urgent call to action, remember to Stop, Check, and Reject. Always do your research and contact organisations directly using details from their official platform. If you’re unsure, speak to someone you trust—and never send money to someone you haven’t met in person.

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CommBank will never ask you to confirm your identity or account details by clicking a link in an email. These messages will try to get you to engage — whether it’s by replying, clicking a link, or showing interest in the offer. By reporting suspicious messages, you help protect CommBank customers and the wider Australian community.

  • Term deposits are considered a safe investment, although you may not earn as much interest from a term deposit as you might by pursuing some alternative investment strategies, such as share trading.
  • Using unlicensed offshore gambling operators is illegal in Australia.
  • If locking away your money in a term deposit does not appeal to you, an alternative you might consider is a high-interest savings account.
  • You can find a description of the initial sort order below the table.You can use the selector to change the term deposit duration.
  • Be wary of unsolicited contact, avoid clicking on links and always verify the legitimacy of the organisation offering assistance or requesting donations.

CommBank urges potential investors to contact any financial institution directly if they are offered any investment product to check whether it is genuine. Victims will be asked to provide their contact details and are then offered Term Deposit or bond rates from a range of financial institutions and banks. Remember, the National Anti-Scam Centre will never ask for money, financial, or personal information, nor will they threaten you.

You may be able to select how frequently the interest is paid on your term deposit. Generally speaking, the longer the term of your deposit, the higher the interest rate, although this may not always be the case. Term deposits generally suit people who are looking for a lower-risk investment and want certainty of returns. If you decide to withdraw your money before the end of the term, you may be charged a penalty fee or earn a lower rate of interest. But unlike term deposits, you may need to meet certain criteria, such as monthly deposit amounts and withdrawal limits, to receive a particular interest rate.

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Our comparison table also displays the best term rates for different term periods for each provider. Term deposit rates also vary depending on how much you wish to invest and for how long. The SMS alerts the customer that there has been a new payee created or payment processed in NetBank, prompting users to click on the link in the SMS to cancel the payee or payment. The SMS alerts the customer that a new payee was created, prompting users to click on a malicious link in the SMS to cancel the payee.

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